Planned, developed, and released numerous automations in support of other teams in the Operations, Infrastructure, Networking, and assorted other groups
Created and maintained documentation and diagrams for automation platforms, individual automations, troubleshooting guides, user training, and other how-to's.
Proofed/edited documentation generated by others as part of finalizing projects
Developed frameworks for other teams to utilize in support of their own automations
Administrator/SME/Developer for Bladelogic Server Automation
Administrator/SME/Developer for Atrium Orchestrator
Administrator/Developer for Ansible AWX environment
Administrator/Developer for Python-based automation environment
Administrator/Developer for PowerShell-based automation environment
Key Projects
Developed general-use configuration-based file cleanup tool for Linux, HP-UX, and Windows
Automated network configuration updates for multiple server uplift/replacement projects
Primarily supported ACP's largest client on-site daily
Provided direct support to approx. 80 endusers and associated devices
Administered approx. 15 servers, routers and switches, phone system, and 20+ printers across all locations
Provided Server, Network, and Helpdesk support as needed to all Rochester-area client locations as well as several other locations in the Buffalo, Syracuse, and Albany regions
Performed technical assessments and provided recommendations for new clients
Key Projects
Technical lead for deploying and supporting UPS RoadNet delivery tracking system
Planned and deployed PoE cameras, including alerting and a web-based viewing portal
Developed deployment package for critical in-house application
Built terminal server and migrated users from full RDP environment to using RemoteApps
Configured and administered offsite backups for numerous clients